2021, I received a WHATSAPP message from a customer in Bangladesh saying that he was interested in purchasing our products. The client said he wanted to purchase $20,020 worth of the pesticide product gibberellic acid. Because of the upcoming Spring Festival holiday, product logistics needs to pre-scheduled delivery, we communicate in a timely manner, during this period, I and production departments to maintain full communication, to ensure product quality standards and timeliness. After repeated communication, the customer asked him to do documentary payment letter of credit. On February 8th the goods were shipped from the port of Shanghai to the customer's port of destination. When the customer learned that such a quick delivery, we are satisfied with the cooperation, and asked the factory after the start-up time, that there will be a new large order. Through the Spring Festival, February 23, the letter of credit information through the customer requirements of the bank after examination to the customer's hand smoothly。
Form Summary: 1, for the initiative to contact the WHATSAPP customers, should respond to timely communication. Such customers often want to know more about us, but also indicate that his procurement intentions may be more clear. 2, for the order, need to be based on the actual situation, timely to the customer to make adjustment recommendations. Let the customer feel that you are in order to facilitate this cooperation and, at the same time, need to maintain full communication with the production department, so that customers do not break promises, on time delivery quality.
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